Why Choose Our Commercial Display Solutions?
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LIFETIME TECHNICAL SUPPORT
From the moment you receive your product, throughout the duration of your warranty and even after your warranty has expired we are here to support you. If you require any assistance is setting up or using your product, or have any problems at all, we can provide free technical support via telephone and email.
ON-SITE SUPPORT AND MAINTENANCE
If needed, we can provide an installation service for any of our products. We can also set up service-level agreements for larger projects that require maintenance contracts. *Additional charges may apply
EXTENDED WARRANTY
All of our LCD and DV-LED commercial display products come with a 3 year commercial warranty as standard but if you want to extend this you can upgrade this to cover a 5 year period at point of purchase. *Additional charges may apply. May exclude some products
TRAINING
As well as providing free remote CMS training sessions and webinars we can also visit you to deliver bespoke training for our software and hardware* Additional charges may apply.
ADVANCED REPLACEMENTS
Should your display suffer from any kind of hardware failure during the warranty period we will send you an advanced replacement and arrange for your old display to be collected, free of charge. This ensures no downtime where you are without a screen. UK mainland warranty only.
Custom Product Testing & Configuration
If you need us to test third party software or a website, or configure your screen in a particular way before it is dispatched (e.g. in a particular orientation or network mode), we can do so to make your life easier.
3D Rendering
Want to know how a particular screen will look once installed? Send us a photo of the location and we will create a 3D rendering of any screen in situ to help you to visualise how amazing it will look.
Logistics Support
We hold more stock in our AUS warehouse than any other manufacturer so we can help you meet tight deadlines. For last minute orders we can also offer special express or morning delivery options (additional charges may apply). We also carry out AUS based quality control checks on every display before it leaves our warehouse.
Project Support
If you need to loan a sample unit to test we’d be more than happy to arrange this. We can also provide a rental service for temporary projects* Additional charges may apply.
Customisation
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Extras
As well as being able to provide accessories and add-ons, such as extra remote controls, NUC PCs and video wall controllers, we can also supply custom made flight cases which are great if a display needs to be moved safely from place to place. *Additional charges may apply.
